Delivery Policy - Alice Paris Ready-to-Wear
At Alice Paris, we are committed to providing a fast and efficient delivery experience, especially for our customers in Morocco. Here are the details of our delivery policy:

Delivery in Morocco
Delivery in Morocco is fast and free for all orders placed on our website. Your order will be prepared and shipped within 48 business hours, excluding weekends and holidays. Once shipped, you will receive your order within 2 to 3 days from the shipping date.

Delivery Outside Morocco
For deliveries outside Morocco, the delivery time may vary depending on your country of residence. Generally, you will receive your order within 7 to 15 business days from the shipping date, depending on your country of residence.

If you wish to place an order and we do not deliver to your country, please send us an email at [email protected]

Customs Fees
Customs fees, if applicable, are the responsibility of the customer. It is the customer's responsibility to inquire about any specific customs fees for their country.

Customer Service
If you have any questions regarding your order or delivery, please do not hesitate to contact us at the email address: [email protected]. Our team will be happy to assist you.

Order Cancellation
In the exceptional case where an ordered product is unavailable, we reserve the right to cancel the order and provide a full refund of the amount paid.

Product Colors
Please note that product photos may slightly differ from reality. We strive to display colors accurately, but variations may occur due to your screen display settings.

Return and Refund Policy - Alice Paris Ready-to-Wear
Because your style is unique, our return and refund policy is designed to accommodate your personal elegance. At Alice Paris Ready-to-Wear, we understand that fashion is a matter of taste, and we are committed to making your shopping experience as exceptional as our collection.

Refund Conditions

• You can return your order within 3 days of receiving your package
• The product is in perfect condition: unwashed, unworn, and free of stains.
• The item has all original Alice Paris tags.
• The item is packaged in a waterproof bag with adhesive tape.

Refund Process

• The customer is required to return the product according to the method mentioned above.
• Alice Paris does not refund shipping costs.
• The refund will be processed after Alice Paris receives the package in good condition.
• Alice Paris does not refund in case of delivery refusal due to unpaid duties and taxes.

We are happy to support you in case of any issues. You can contact our after-sales team at [email protected] for any inquiries or problems.

Note
Alice Paris reserves the right to refuse any return that does not comply with this policy. Alice Paris also reserves the right to make changes to the return, exchange, and refund policy. All changes will be updated on our website.