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Customer Service

Welcome to the Customer Service page of Alice Paris. Our goal is to provide you with an exceptional shopping experience and top-notch customer support. Discover how to contact us and the services we offer.

1. Contact Us

  • E-mail: For any questions, complaints, or suggestions, feel free to email us at [email protected]
  • Contact Form: Use the form available on our website to send us your inquiries.

2. Order Assistance

  • Order Assistance: Need help placing your order? Our team is here to guide you.
  • Order Tracking: To check the status of your order, contact us with your order number.

3. Return Policy
We assist you throughout the return process in accordance with our return conditions. Visit our Orders and Returns page for more information.

4. Frequently Asked Questions (FAQ)
Check out our FAQ section to find answers to common questions about orders, returns, payments, and other topics.

5. Complaints and Suggestions
Your feedback is valuable to us. Feel free to contact us with any complaints or suggestions. We are committed to responding and resolving all concerns promptly.

6. Technical Support
Experiencing technical issues with our website or products? Our technical support team is here to assist you.

7. Additional Information
For any additional information or specific assistance, do not hesitate to contact us. We are determined to provide you with the best possible service. Opening Hours: Monday - Friday: 9:00 AM - 5:00 PM